Terms and Conditions

• Payment Systems

It is possible to buy on the Parenti Firenze Store website through three payment methods:

- Bank transfer

- Credit Card (NEXI)

Online transactions via Credit Card and PayPal are carried out directly on the site of the respective payment platforms, via Secure Servers that adopt the SSL (Secure Socket Layer) protection system. This certified protocol allows you to communicate in a manner designed to avoid the interception, modification or falsification of information.

At no time during the purchase procedure is Parenti FirenzeStore able to know the information relating to the buyer's credit card, which is typed directly on the website of the Bank / Paypal that manage the transaction. No computer archive of Parenti Firenze Store contains or retains such data.

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• Other Notes and Conditions

The Customer has a period of 14 days to exercise the right of withdrawal of the date of receipt of the package, without being required to justify or pay any penalty and in order to obtain a refund, provided that the products are returned in the original packaging and in perfect condition within the 14 days (fourteen days) from the communication to Parenti Firenze of the decision of withdrawal by the Customer.

Items must be returned with all parts complete (padding materials, instructions, certificates, and so on) in their original condition and packaging, undamaged, clean, and sound as they were sent. 

Returned items that are incomplete, damaged, or dirty will not be refunded and will be returned to the sender by mail. 

Finally, the shipping costs of the returned package are the responsibility of the Customer who must make insured shipment for the value of the contents of the returned package. 

We will check and communicate with the customer afterwards.